All our pieces are built and/or painted by hand, using natural clays and dyes. So don't be surprised if your order looks a teensy bit different from the picture!

Most of our ceramics can also be safely used for food, microwave and oven, unless otherwise stated. More information can be found on each item's description.

We highly recommend washing all our items by hand. These are made with love, so do treat it with love too!

Yes, all our pieces can be customized in shape, size and color, however you want it. Please send us a message for any queries, and we can discuss how we can make this happen for you.

Made-to-order items usually take 4-5 weeks for production and delivery.

The process of making ceramics takes some patience. Depending on the size/style of the project, apart from making time itself, it is very important that the pieces are completely dry. This can take days to weeks depending on various factors, including weather conditions like humidity. Once dry, it goes through the bisque fire after which the pieces can be glazed and then fired at higher temperatures again, making it durable and water proof. When working from open studios, you're also sharing kiln space with other members, so each firing can take 2-3 weeks.

If you would like to learn the details on the entire ceramic making process, follow us on Instagram and check our highlights, She Basic.

We charge a delivery fee of AED 15 for orders below AED 149 in the UAE.

Delivery is FREE for all orders AED 150 and above.

Not yet! But if there is something you really like, please send us a message and we'll figure it out.